Refund policy

Returns Policy

Your satisfaction is our #1 priority! If you are not absolutely delighted with your Bag-a-Vie purchase, just let us know. Returns of original merchandise accepted within 30 days of purchase for a full refund. No questions asked. Making a return is simple.

Go to your account and start the return process.

Upon receipt of your returned item(s), we will process your refund.
Return labels are available for your convenience (shipping fee will be deducted from refund), just ask. Exchanges will be shipped at no extra cost. For your protection, please ship with tracking and insurance.

Please allow ten (10) business days after receipt of your returned item(s) to process the refund/exchange.